Managing for Sustainability Employees and Community

Question: Discuss about theManaging for Sustainabilityfor Employees and Community. Answer: ANZ reports its performance against the following indicators corporate sustainability, materiality and stakeholder engagement. The bank takes these aspects into consideration across all sectors of its business so as to create and preserve value for its stakeholders including customers, employees, community and government. The bank undertakes an annual material review to determine the issues that the highest priority issues for the business and stakeholders. Sustainability at ANZ entails taking into account economic threats and opportunities, social issues, and environmental factors. The bank ensures sustainable growth by having responsible money lending practices, managing the risks associated with climate change, and scrutinizing social and environmental concerns. The bank uses a corporate sustainability framework to determine the indicators against which it measures its performance. The model has three key aspects which include fair and responsible banking, social and economic participation, and sustainable growth (Klettner, Clarke, Boersma, 2014). The bank uses the framework to determine the level of confidence clients have in the organization, guarding privacy and easing interactions of customers. It applies the design in building customer relationships and connecting with communities so as to improve participation. It uses the structure to create opportunities and facilitate sustainable growth for the individuals, organizations and industry(Ameer Othman, 2017). Fair and responsible banking at ANZ involves building customer trust and confidence of stakeholders, easy customer interactions, and protecting the clients privacy. ANZ focuses on having standards, procedures and policies that enhance the customers trust and confidence as well as ensure privacy. It lays emphasis on developing more convenient, interactive banking solutions to ease customer dealings. References Ameer, R., Othman, R. ( 2017). Corporate social responsibility performance communication and portfolio management. Managerial Finance, 43(5). Klettner, A., Clarke, T., Boersma, M. ( 2014). The governance of corporate sustainability: Empirical insights into the development, leadership and implementation of responsible business strategy . Journal of Business Ethics, 122(1), 145-165.